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Right to Cancel

  • You have the right to withdraw from this contract within 14 days without giving any reason.
    The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. 
  • To exercise the right of withdrawal, you must inform us

    Wendel Minerals  
    Inhaber Wolfgang Wendel 
    Gewerbestrasse 10 
    77731 Willstätt-Eckartsweier    
    Telefon: +49 - 7854 – 9898355
    E-Mail: info@wendel-minerals.com

    of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory. 

  • To meet the withdrawal deadline, it is sufficient for you to sent your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
  • Consequences of Cancellation

    If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. 

    You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the contract to us. 

    We will bear the costs of returning the goods /You will have to bear the direct costs of returning the goods.

    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristic and functioning of the goods.


    Model withdrawal form

    (Complete and return this form only if you wish to withdraw from the contract) 
    To 
    Wendel Minerals  
    Inhaber Wolfgang Wendel 
    Gewerbestrasse 10 
    77731 Willstätt-Eckartsweier    
    E-Mail: info@wendel-minerals.com

    I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*); Please describe goods/services precisely so it is possible to identify to which goods or services withdrawal refers:
    ______________________________________________________

    ordered on (*)/received on (*)
    ______________________________________________________

    name of consumer(s);
    ______________________________________________________

    address of consumer(s);
    ______________________________________________________

    signature of consumer(s) (only if this form is notified on paper)
    ______________________________________________________

    date
    ______________________________________________________
    (*) complete as appropriate